FREQUENTLY ASKED QUESTIONS

Please read out FAQ before sending us a message.

Yes. All of our images are taken by our own photographers and of our very own products. You may notice the product images changing over time to reflect new and different products.

Once payment has been confirmed your order will be shipped within 24 hours except Friday evening Saturday and Sunday. Once payment has been accepted a receipt of your order will be issued to you.

Click on the desired product(s) choose your quantity and then click “add to cart”.

You will then have the option to view more products or to check out.

You can edit your order in the “view cart” page. This will allow you to increase/decrease orders.

When you check out your order please choose the available payment options.

Partial payments will not be accepted.

Please allow up to 24 hours for your payment to be processed.

You will be notified by email of your order status and tracking information.

You will then have the option to view more products or to check out.

You can edit your order in the “view cart” page. This will allow you to increase/decrease orders.

When you check out your order please choose the available payment options.

Partial payments will not be accepted.

Please allow up to 24 hours for your payment to be processed.

You will be notified by email of your order status and tracking information.

Your order will be packed in a sturdy, padded envelope. No reference to marijuana or seeds is made on the outside or inside. We use sender addresses and also Non senders address and do not use branded packaging. In the envelope you will find an item that contains your marijuana, seeds, Cannabis Oil.

 

How Is Shipping Guaranteed?

If your order does not arrive, or gets seized, we will in all fairness ship your package again. For free! We have the following reshipping conditions:

Free reshipping takes place after 20 business days. Most packages arrive within 1 weeks and the ones that don’t, will be delivered in the following 2 weeks. International mail and customs can have various delays, hence the waiting period.

If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a code for a 30% discount on your next order.

You can give an alternative address for the 2nd shipment. We will also use a different stealth method.

To What Countries Do We Ship?

We ship worldwide to all countries we receive orders from. Unfortunately we cannot guarantee delivery in all of them, because local delivery is not reliable enough in some countries. No delivery guarantee for the following countries:

  • 1. Malta
  • 2. Tunisia

We do ship to these countries, but at own risk. If your package does not arrive, reshipping for free is not possible.

For other countries: delivery is guaranteed! So, if you live in for example the USA, Canada, UK ,Australia, ETC delivery of your package is guaranteed by us.

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